Effective Date: 1/1/2026
Website: https://closeclient.com
Business Name: CloseClient.com

1. Digital Products

Due to the digital nature of our products (ebooks, templates, plugins, and downloadable resources):

❌ All sales are final
❌ We do not offer refunds or exchanges

Once a product is delivered, it cannot be returned.

2. Exceptions

We may consider refunds only in the following cases:

• Duplicate purchase
• Technical issues preventing access (that we cannot resolve)

To request support, contact us within 7 days of purchase.

3. Free Products

Free downloads (freebies) are provided “as is” and are not eligible for refunds.

4. Services (If Applicable)

For web design, consulting, or custom services:

• Payments are non-refundable once work has started
• Any refund requests will be reviewed on a case-by-case basis

5. Payment Processing

All payments are securely handled through:

• PayPal
• Stripe

Refunds (if approved) will be issued through the original payment method.

6. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Suspension of access to products/services
• Permanent restriction from future purchases

7. Contact Support

If you experience any issues, we are here to help:

📧 Email: admin@closeclient.com
Response Time: 24–48 hours